We wanted to take a moment to thank Delft Printing for over 18 years of first class service. As we thought about your “above and beyond the call of duty” services over the years several areas stood out:
. Time Savings – You have saved us countless hours in dealing with printers, commercial artists, typographers and others involved in the print business.
. On-Time Delivery – This is vitally important to our business as we sell a “perishable product” and late direct mail translates directly into lost sales. We have confidence we can turn a job over to you and not worry about it getting lost in the shuffle.
. Quality – Our standards are high and you have helped keep them there. Often we have known what we wanted but needed your technical expertise to actually get it accomplished with the artists and printers.
. Proactive Coordination/Mediation – Your help in going over the job with our commercial artists to ensure that it will not be kicked back by the printers has been a life saver. Also your going to bat for us in disputes with printers has saved us big time.
. Proactive problem solving – On many occasions you have asked us questions that led to timely changes or to catching an error before we went to press. This has saved us time, money, hassles, and rework costs.
. Breadth of Service- Your “one stop” project management service is convenient. You have printed for us everything from letterhead, envelopes, business cards, wire-bound seminar workbooks, direct-mail brochures, to highly complicated 5 color printed pieces.
. Recommendation – We would be happy to personally recommend you to any prospective client. Thanks again for a slew of jobs well done. You get our “Good Housekeeping Seal of Approval”.
Mike Baldo / Amherst, NY
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